1. Overview
Starterdot LTD ("Starterdot", "we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect when you use our website or services, how we use it, who we share it with, and what rights you have over your data.
By using our website at starterdot.com or engaging our services, you agree to the practices described in this policy. We comply with applicable Nigerian data protection law (Nigeria Data Protection Regulation (NDPR)) and, where applicable, the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation.
Our registered office is in Lagos, Nigeria. Data controller: Starterdot LTD.
2. Data We Collect
We collect the following categories of personal data:
3. How We Use Your Data
We use your personal data only for the following purposes:
- To respond to enquiries: We use your name and email to reply to project enquiries and quote requests.
- To deliver our services: Project information is used to scope, design, and build your digital product.
- To process payments: Billing details are shared with payment processors (Stripe, Paystack) to complete transactions.
- To improve our website: Anonymised analytics data helps us understand how visitors use our site.
- To comply with legal obligations: We may retain records as required by Nigerian tax law and company regulations.
We do not use your data for automated decision-making or profiling, and we do not send unsolicited marketing without your explicit consent.
6. Data Retention
We retain your data for as long as necessary to fulfil the purposes outlined above:
- Enquiry/contact form submissions: 2 years from date of submission
- Active client project data: Duration of project plus 5 years
- Financial/billing records: 7 years (Nigerian tax law requirement)
- Server logs: 90 days rolling
After the retention period, data is securely deleted or anonymised.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your data (subject to legal retention obligations).
- Right to restrict processing: Ask us to limit how we use your data.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests.
To exercise any of these rights, email us at hello@starterdot.com. We will respond within 30 days.
8. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:
- HTTPS/TLS encryption for all data in transit
- Access controls and password-protected admin systems with 2FA
- Regular security audits and server hardening
- Cloudflare DDoS protection and WAF
- Encrypted backups stored separately from primary systems
Despite these measures, no internet transmission is 100% secure. We encourage you to use secure channels when sharing sensitive information.
9. Contact & Complaints
For any privacy-related queries, requests, or complaints, contact us:
Starterdot LTD
Lagos, Nigeria
Email: hello@starterdot.com
If you believe we have not adequately addressed your concern, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or your local supervisory authority.
We may update this Privacy Policy periodically. Material changes will be communicated by updating the effective date above and posting the revised policy on this page.
